Privacy Policy
How information is handled when you use the ZELVIXO platform.
Information we collect
Information may include account details, information you provide to support, technical information, device and browser information, approximate location derived from network information, and activity relating to use of the service.
How information is used
We use information to provide and maintain accounts, operate the platform, protect service security, prevent abuse, respond to support requests, understand service performance and meet applicable legal obligations.
Legal and operational purposes
Where applicable, information is processed because it is necessary to provide the service, protect legitimate operational and security interests, comply with legal obligations or because consent has been provided.
Cookies and analytics
ZELVIXO may use essential cookies required for authentication, security and core functionality.
Analytics or similar technologies may also be used to understand platform performance and usage where permitted. More information is available in the Cookie Policy.
Service providers
We may use trusted service providers for hosting, infrastructure, security, analytics and other technical functions necessary to operate ZELVIXO.
Information is shared only where reasonably necessary for those services or where required by law.
Data sales
ZELVIXO does not sell personal information.
Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for operational, security, dispute-resolution, legal and compliance requirements.
Security
Reasonable technical and organisational measures are used to protect personal information. No internet service can guarantee absolute security.
Your privacy rights
Depending on applicable law, you may have rights relating to access, correction, deletion, restriction or objection to certain uses of your personal information.
Privacy and account-data requests may be submitted through Contact Support.
Age requirement
ZELVIXO is intended only for users aged 18 or older. The platform is not intended for children.
Policy updates
This Privacy Policy may be updated as the platform, our practices or applicable requirements change. The latest version will be published here.