POLICIES
Refund Policy
Information about virtual tokens and refunds on ZELVIXO.
Virtual tokens
ZELVIXO currently operates as an entertainment-only social gaming platform using virtual tokens.
Virtual tokens have no cash value and cannot be withdrawn or redeemed for money, prizes, goods or services.
No cash balance
A virtual-token balance is not a deposit, stored monetary balance or financial account and does not create a right to cash redemption.
Future paid services
If ZELVIXO introduces a paid product or service in the future, the applicable price, payment terms and any refund or cancellation rights will be disclosed before purchase.
Questions
Questions concerning account balances or platform transactions may be submitted through Contact Support.